The internet has transformed Kenya’s social, economic, and political landscape by empowering millions of Kenyans, driving innovation, and giving access to tons of information online.
However, with these advancements, there are also pressing challenges in creating a safe, inclusive digital environment that fosters trust for all users. Kenya’s journey toward a trustworthy internet hinges on addressing misinformation, improving online safety, and ensuring that digital rights are upheld.
This article will we explore the initiatives, challenges, and recommendations to build a safer and more inclusive internet in Kenya.
The Growing Need for Online Safety
As digital platforms become central to Kenyan life, internet users face risks including cyber harassment, misinformation, and privacy violations. According to a report by the Communications Authority (CA), cybercrimes like phishing and online harassment are on the rise, with over 50 million mobile internet users now vulnerable to these risks. Misinformation, especially surrounding elections, has highlighted the need for greater regulation and digital literacy to help Kenyans discern credible information from falsehoods.
Creating a safe internet space is essential for users to trust the platforms they use and feel comfortable engaging in online activities. Efforts by the Kenyan government, such as the Computer Misuse and Cybercrimes Act, aim to address these issues by outlining penalties for offenses like cyberbullying, identity theft, and misinformation. However, striking a balance is crucial to ensure that these laws do not infringe upon citizens’ freedom of expression.
Misinformation and Disinformation: Addressing the Spread of False Information
Misinformation is a significant challenge for online spaces, particularly during politically sensitive times. During elections, Kenya has seen a proliferation of false news aimed at influencing public opinion or creating divisions among communities. Platforms like Facebook and Twitter are frequently used to disseminate disinformation, which undermines the democratic process and fuels public mistrust in digital information.
To counter this, fact-checking organizations such as Africa Check and PesaCheck have partnered with social media companies and civil society groups to provide fact-based information. They play a critical role in verifying claims and educating the public about misinformation. Additionally, Kenyan media organizations and non-profits have launched campaigns to improve digital literacy, teaching users to recognize unreliable sources and think critically about the content they consume.
Digital Rights and Privacy Concerns
Ensuring digital rights is essential for building a trustworthy internet. Privacy concerns have grown as internet surveillance capabilities expand. In Kenya, there are several digital rights advocacy organizations such as KICTANet (Kenya ICT Action Network) and Article 19 who work to safeguard user rights, advocating for transparency in data collection practices and limits on government surveillance. These groups call for a Data Protection Act, which mandates that personal information collected online must be stored securely and used transparently. This act helps to ensure that users’ data isn’t exploited or used without consent, a crucial factor in building online trust.
The Data Protection Act of 2019 is also a great step in the right direction for Kenya. It outlines the conditions under which data can be collected and used, including provisions for user consent and accountability among organizations handling personal data. Enforcing such regulations builds confidence that internet users’ data is secure and treated with respect.
Encouraging Digital Literacy for an Informed Public
For Kenya to develop a safe and inclusive internet space, digital literacy is crucial. An informed public is better equipped to navigate online threats, protect their personal information, and identify credible information sources. Digital literacy programs are increasingly offered by non-profits, universities, and community organizations, which aim to educate young people and communities on issues like cyber hygiene, safe browsing practices, and recognizing fake news.
This year, we have established partnerships with several stakeholders to create awareness around digital rights and online safety, providing training and resources that promote digital literacy across the country.
This programs empower users to participate confidently in the digital space, bolstering civic engagement and reducing vulnerability to cybercrime.