The digital divide remains a significant challenge in Mombasa, hindering many from accessing crucial information, online opportunities, and essential services.
In as much as the Internet serves as a powerful tool for communication, education, and economic growth, disparities in access and digital literacy continue to create gaps that limit socioeconomic progress in the region. As a result, we hosted content creators, media partners, and other stakeholders on the 22nd of February at the Castle Royal Hotel in Mombasa to discuss and find ways we can bridge the digital divide.
Evidently, the national average for internet penetration is 35.0%, urban areas boast 56.5% compared to a mere 25.0% in rural areas. Household internet usage nationally is 23.8%, with Nairobi, Kajiado, and Nakuru leading, while Marsabit and Mandera exhibit the lowest rates. This disparity underscores the urgent need for targeted interventions.
Kennedy Kachwanya, Chair of BAKE, ignited the day’s discussions by emphasizing the critical need to contextualize the digital divide within the broader landscape of information access.
“We must understand that access alone is not enough,” Kachwanya stated. “We need to focus on empowering communities with the skills and knowledge to use the internet effectively and responsibly. Bridging the digital divide is not just about infrastructure; it’s about building digital literacy and fostering a culture of critical thinking. We need to make sure that the people who are not online get to be online, and that they are able to use the internet in a safe way. The internet is a tool and we need to teach people how to use it.”
Local content creators serve as trusted voices within their communities, addressing specific needs and concerns. Their ability to deliver information in local languages and through familiar formats makes them invaluable assets in bridging the digital divide.
The digital divide is not merely about access to the internet; it’s about skills and affordability.
Content creators play a crucial role in addressing these challenges. By creating content in local languages and optimizing it for low bandwidth, they ensure accessibility for those with limited resources. Community-based initiatives, such as training programs and grassroots fact-checking, empower residents to become active participants in the digital world.
Maureen Mudi, the Mombasa Regional Coordinator, Media Council of Kenya added, “The digital divide is not just about the availability of internet connections. It’s about ensuring that everyone has the capacity to navigate and utilize digital resources effectively. Without this capacity, access becomes meaningless, and the potential for empowerment remains unrealized.”
Opportunities and Solutions for a Connected Future
The forum also delved into the transformative potential of digital platforms. Speakers explored how these platforms could be strategically leveraged to disseminate accurate information and empower marginalized communities.
The Role of Stakeholders in Bridging the Divide
Expanding Infrastructure
To create a more inclusive digital environment in Mombasa, stakeholders must adopt a comprehensive approach. Expanding infrastructure, lowering internet costs, enhancing digital literacy, fostering public-private partnerships, and building community digital hubs are all crucial steps.
Enhancing digital literacy
Participants agreed that developing and implementing training programs that address a range of skills, from basic computer use to advanced digital competencies, is essential. We can also tailor programs to the needs of specific groups, such as women, youth, and older adults, is crucial. Integrating digital literacy into the formal education curriculum at all levels for sustained skill development.
Public-private partnerships
Collaborating with private sector partners to invest in infrastructure and facilitate technology transfer is essential. Encouraging corporate social responsibility initiatives from tech companies can support digital literacy programs and community development.
Building community digital hubs
Expanding the network of digital access centers in underserved areas is essential. Offering a range of services, including internet access, computer training, technical support, and entrepreneurship programs, empowers residents. Creating safe, welcoming, and accessible spaces ensures inclusivity.
Monetizing Digital Content for Sustainability
Supporting content creators goes beyond training and advocacy. Monetizing digital content is crucial for their sustainability. By providing resources and platforms for content creators to generate revenue, stakeholders can ensure the long-term viability of their efforts to bridge the digital divide.
Ultimately, bridging the digital divide is not just about technology; it’s about empowering communities, fostering inclusion, and creating a more equitable society. By recognizing the power of content creators and supporting their efforts, we can build a connected future where everyone has the opportunity to thrive in the digital age.